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FAQ

 
1.Return Policy
Returns or exchange will be accept within 10 days from the day parcel arrive customer's place. A restocking fee will be applied. Return shipping, payment for the return shipping are responsibility of the purchaser.
 
2.Shipping policy
Shipping fee to Malaysia:
Shipping fee will be in discussion. Charges for item more than value RM 1,000.00 will be F.O.C.
Shipping fee to other countries out side of Malaysia and Singapore:
Additional shipping costs are required for shipments outside Singapore and Malaysia. A second notification email for the additional shipping fee required will send to you once you submit order.
 
3.How long does it take from order to delivery?
The item will be arrived in 0-15 business days after your payment made. The delivery time may very depending on the country.
 
4.Availability of stocks
If payment was made and good are out of stocks, customer will be informed via email. Within 2 days from the notification, Customers may either request for
- Full refund via bank transfer or Paypal
or
- Selection of another item(s). The difference in price shall either be topped-up by or refunded to customer.
Also, any updates to the availability status of the products will be posted in our website.
 
5.What if I receive faulty item?
We are sorry if the item is faulty.
For apologize, we accept return and refund within 10 days from the day parcel arrive customer's place. Exchange is also available.

 

 

1.什么是我们的退货政策。

 退货或交换将接受10天之内从每天包裹到达客户的地方。补货费用将适用。返回航运，支付运费的责任，买受人。

 

 

2.航运政策

 运输费用马来西亚:-

 航运费一切尽在商量之间。

用的其他国家进行一侧的马来西亚和新加坡的：

附加运输费用都需要外界的出货量新加坡和马来西亚。第二个电子邮件通知的额外运输费用需要将发送给您一旦您提交秩序。

 

3.多长时间从以交付？

该项目将抵达0-5个工作天您的付款后作出。交货时间很可能取决于该国。

 

 

4.库存状况

如果付款和良好的缺货情况，客户将通过电子邮件通知。在2天内的通知，客户可要求

-全额退款通过银行转帐或贝宝
或

-选择另一个项目（星期日）。的差异，价格应予以突破行动或退还给客户。

此外，任何更新的可用性地位的产品将被张贴在我们的网站。

 

5.如果我收到错误的项目？

我们很抱歉，如果该项目是错误的。

为表示歉意，我们接受退款返回后10天内每天从包裹到达客户的地方。交易所也可。